“I founded The Client Voice 10 years ago because I believed that harnessing client relationships and loyalty is the most effective way for technology and professional firms to win business.”

Paul Smitherman

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The Client Voice is a specialist marketing firm with experience and deep knowledge of our clients and their challenge.

We focus specifically on helping technology and professional services firms communicate with clarity, target the right audience, build their reputation and amplify their success. We do our best work with organisations that are culturally aligned to us in work ethic, values and agreement around what we want to achieve and how we get there. We choose to work with clients who invest in growth and put clients first.

Meet the people who’ll drive your success.

The Client Voice has a well-developed and talented network of writers, graphic designers, digital experts and content specialists.

Paul Smitherman

Paul Smitherman

Founder & Managing Director

10 years ago I created this company because I believed - and still do - that the most effective way for technology and professional firms to win business is to make the most of their B2B relationships and their clients' success stories.  I've had a long and successful career heading up marketing and alliances teams for leading Consulting and Systems Integrators with particular emphasis on driving business development with SAP, Oracle and Microsoft 365.

Paul Smitherman

Founder & Managing Director
Rosemary Hayes

Rosemary Hayes

Brand & Marcomms Strategist 

I help articulate good – and often complex – ideas that elevate the brand and drive revenue. I love how technology is changing the way we work. I believe good, values-led branding & communication impacts organisational culture, employee engagement and advocacy. I've held a number of Marketing Director roles over the last 30 years in global business education, professional services and technology firms always looking to close the sales/marketing gap.

Rosemary Hayes

Brand & Marcomms Strategist 
Rebecca Howard

Rebecca Howard

Project Manager

I manage our clients’ marketing projects, events, client stories, email campaigns and digital and printed material.  Coming from a design background I understand how good content can be elevated by design.  My areas of expertise include CRM management, marketing automation, website CMS, campaign planning, implementation and reporting. I’ve worked for both B2B and B2C organisations in a range of sectors and love nothing more than ensuring projects are completed on time!

Rebecca Howard

Project Manager
Jackie Cassidy

Jackie Cassidy

Content Marketer

I'm an integral part of the content machine at The Client Voice. Writer of blogs, customer success stories, social media and web content, I write quality and engaging content for clients so they can fuel their sales process. I’m a keen follower of the world of digital business, with emphasis on SAP and Microsoft Cloud technologies and how they’re transforming the way businesses are evolving. I’ve been involved in marketing and PR in the technology sector for many years, working for some of the first internet online information platforms before the dot.com bubble.

Jackie Cassidy

Content Marketer
Andy Wright

Andy Wright

Creative

I use my experience of what clients' need and my graphic design skills to turn words into visual content.  The goal is to tell the story in an engaging and compelling way - be it through email marketing, brand identity, digital or print collateral. Good design is key to helping the firms we work with to be seen, heard and understood in an increasingly noisy, crowded environment. I aim to make our co-creation process easy and enjoyable and bring your project in on deadline so that you can go to market or communicate your message with confidence.

Andy Wright

Creative
Catriona Reeby

Catriona Reeby

Writer

I started my life as a Mechanical Engineer, then moved into Sustainability and now I work as a writer and project manager. I have a strong technical background married to the practical application of projects, so I understand what can happen in real life situations. The best ideas should be shared, and this is why I love unearthing real-life experiences from our partners.

Catriona Reeby

Writer
Richard Vaux

Richard Vaux

Writer

I’m a wordsmith for the Client Voice. Working for many IT companies over the years, I’ve a deep and broad experience of technology company issues, business benefits and ROIs – understanding what makes them stand apart from the competition. This is then distilled into sharply written prose. I love writing a good customer story with a great narrative that succinctly communicates the journey they’ve been on and how a tech solution has given them the competitive edge.  I’ve written a book, a film script and television drama in my spare time.

Richard Vaux

Writer
John Pawson

John Pawson

Creative & Digital Marketer

I’ve a wide range of experience including developing marketing strategy, creating comprehensive cross-medium campaigns, building websites, writing content and designing collateral. For The Client Voice, I help bridge the gap between the strategic and tactical to deliver a wide range of digital marketing assets. I enjoy writing and, in my spare time, am in the process of writing my first two novels.

John Pawson

Creative & Digital Marketer

Global Reach

Different time zone? No problem. We work with organisations and talent with global reach and impact.